Claims – Policies incepting from 1 April 2024 onward
Phone: 1300 552 446
Email: QUSClaimsAusClaims@dwfgroup.com
Claims – Policies incepting from 1 January 2022 to 31 March 2024
Section 1 – Property Insured; and
Section 6 – Machinery Breakdown claims only:
Phone: 02 8075 0429
Email: QUSclaims@au.sedgwick.com
Section 2 – Property Owners Legal Liability;
Section 3 – Fidelity Guarantee;
Section 4 – Voluntary Workers Personal Accident;
Section 5 – Office Bearer’s Liability;
Section 7 – Legal Expenses; and
Section 8 – Audit Expenses:
Phone: 1300 552 446
Email: QUSClaimsAusClaims@dwfgroup.com
Claims – AIG underwritten policies incepting up to and including 31 December 2021
24 Hour contact details:
Phone: 1800 940 830
Email: qusclaims@aig.com
Download QUS Assist App
We are pleased to announce the launch of QUS Assist which is available for download via iTunes or Google Play.
QUS Assist allows brokers and their clients to quickly and efficiently notify of new claims and upload photos from their mobile device.

