About QUS

QUS launched in 2008, and is focused on providing outstanding brand experiences to our brokers and their clients. We are determined on becoming the brokers ‘first choice’ by providing quality, innovative strata insurance solutions at a fair price for both the consumer and our capacity provider. We are proud to partner with AIG and deliver a level of service that makes choosing QUS, a simple choice.

We are a happy, engaged and connected team of like-minded professionals, focused on getting things done efficiently, whilst innovating everything we possibly can, so that we can stand proud and say… At QUS, we do it differently.

  • We identify what our brokers want… and we strive to deliver it.
  • We pride ourselves on our culture and our service.
  • Technology underpins everything we do.
  • We value relationships and working in partnership with our brokers and their clients.
  • We promote work life balance.
  • We incentivise performance.
  • We generously invest in our staff.
  • We give back to the community.
  • We promote and role model transparency and openness.
  • We are ethical, honest and have high levels of personal and professional integrity.

The QUS vision

We see ourselves becoming the leading provider of strata insurance products in Australia, striving to become the ‘broker’s first choice’. We believe we will achieve this by doing things differently, doing things fairly and doing it with integrity.

The QUS mission

We are on a mission to achieve our vision by providing outstanding brand experiences to our brokers and their clients. We want to make every stage of working with us a simple and positive experience. We work in partnership with our brokers to provide their clients with quality, innovative strata insurance solutions at fair prices which benefit our clients and our capacity providers.

Our Values

Communication – we model openness, transparency and collaborative communication. We aim to simplify our communication on all levels to increase engagement, clarity and relationships.

Teamwork – more is achieved when we work together. We have each other’s backs. Team work is the foundation of our success.

Accountability – we take ownership for decisions, responsibilities and actions. We stand up when we make a mistake. We learn and we always move forwards.

Results – we focus on (‘win-win-win-win’) outcomes which benefit our brokers, their clients, our capacity provider and QUS. Our staff are conscientious and get things done.

Integrity – we conduct ourselves authentically and ethically. We aim to embody our values. We appreciate the same integrity in the people we work with and partner with.